UNA is a free, open-source social networking platform for building custom community sites with profiles, groups, events, messaging, monetisation and mobile-friendly design. It suits organisations that want a fully branded social network, owned data and flexible features rather than relying on a generic public platform.
UNA is an open-source platform for creating private networks, membership communities, social websites and other online spaces built around user interaction. It combines content management, user accounts, groups, messaging, events and publishing tools in one system.
The platform is self-hosted, which means you control the domain, data, branding and hosting environment. Its modular approach also lets you add the tools your community needs instead of forcing every project into the same template. You can explore the official UNA website for the product’s current positioning and documentation.
For a small-business owner, the main attraction is ownership. You are not building your community entirely inside a third-party social network where features, reach and pricing can change without notice.
The core software is free to download and use under an open-source model. However, your total cost still depends on hosting, setup, maintenance, optional premium modules and any development work required.
Current pricing information can vary by plan, annual billing and whether you choose self-hosting or managed services. As of 2026, the broad pricing structure is:
| Option | Software cost | What to budget for |
|---|---|---|
| Self-hosted core platform | £0 licence fee | Web hosting, installation, configuration and maintenance |
| Do It Yourself service | Around US$99 per month, with annual discounts sometimes available | Pro applications, updates, support and selected management services |
| Managed service | Around US$990 per month | More hands-on management, support and infrastructure assistance |
| Tailored or enterprise service | From around US$3,990 per month | Custom development, higher-touch support and specialist requirements |
These figures are indicative rather than a fixed UK price list. Confirm current commercial terms before committing to a paid plan. For many smaller projects, the practical starting point is the free core platform on suitable managed web hosting.

Profiles, groups and relationships
Users can create profiles, connect with other members and participate in groups or spaces. This gives an organisation a clearer way to organise conversations around interests, roles, locations or membership levels.
Events and community engagement
Events can give your network a reason to return. You can use event pages for meet-ups, training sessions, webinars, launches or member activities, then bring related discussions and updates together in the same environment.
Modular applications
UNA is designed around modules and applications. Depending on your configuration, you can add tools for posts, videos, discussions, files, learning, marketplaces, polls, notifications and more. This is useful when your community needs more than a basic discussion board.
Self-hosting and data ownership
Self-hosting gives you greater control over your data, domain and technical environment. It can also make the platform a better fit for organisations that need to consider privacy, internal governance or a long-term exit from a proprietary community service.
Responsive design and integration options
The web experience is designed to work across desktop and mobile screens. The platform also supports API-led integrations and authentication options, which can help connect a community to an existing website, membership system or internal workflow.
The best feature is arguably the combination of these tools. A group can start with profiles and discussions, then add events, resources, payments or learning features as its requirements become clearer.
Example scenario: A trade organisation wants a private space where members can update their profiles, join specialist groups, access resources and discuss industry topics.
Instead of scattering activity across email, social media and a separate forum, the organisation could bring those functions into one branded network. Group permissions could help separate general discussions from member-only content.
Example scenario: An events business wants to maintain relationships before and after its online conferences.
The team could use event pages for agendas and registrations, groups for topic-based discussion, posts for announcements and messaging for direct follow-up. Recordings, transcripts and edited highlights could also be linked from the relevant event or resource area, supporting audiences in EMEA and North America after the live session has ended.
Example scenario: An expert wants to create a paid network around a specialist subject, with learning resources, member discussions and occasional live sessions.
The owner could use profiles, courses, groups, posts and payment-related features to create a more structured experience than a public social page. The important point is to define the membership model and content journey before switching on every available module.
These are illustrative scenarios, not claims about specific customers or guaranteed outcomes. The platform’s flexibility is valuable, but the final experience will depend on configuration, hosting, design and ongoing moderation.
The setup may feel demanding for beginners
A self-hosted, modular platform offers control, but it also introduces decisions. You may need to consider server resources, updates, permissions, email delivery, backups, security and the order in which features should be configured.
A non-technical owner may benefit from managed hosting or professional assistance. Zest City’s website design services can also help if the community needs a polished user journey rather than a default installation.
The pricing model is not always easy to compare
The free core software is straightforward, but premium applications, support packages and managed services can make the complete cost harder to estimate. Older third-party listings may also show different figures from current commercial plans.
Treat the licence fee as only one part of the budget. Include hosting, implementation, design, content preparation, moderation and support when comparing options.
Flexibility can create feature overload
A large selection of modules sounds attractive, but too many tools can make a new community feel confusing. Members do not need every possible feature on day one.
Start with the smallest useful feature set. Add functionality when there is a clear member need, not simply because an application is available.
Elgg: Also an open-source social networking platform in Zest City’s 79-app library and Social Network / Community category. Elgg can be a good choice for organisations that prefer a focused community framework with an established extension approach.
BuddyPress: A WordPress-based community solution in the same app library and category. It is often the more familiar option for site owners who already use WordPress and want profiles, groups and activity features added to an existing website.
The right choice depends on your starting point. UNA is appealing when you want a dedicated, highly configurable network. BuddyPress may be simpler if your website already revolves around WordPress.
Define the member journey before installing modules
Write down what a new member should do during their first visit, first week and first month. For example: create a profile, join one group, attend an event and download a resource. Use this journey to decide which features are genuinely necessary.
Create roles and permissions early
Decide who can create groups, publish posts, manage events, approve members and moderate discussions. Clear permissions reduce accidental publishing and make administration easier as the community grows.
Plan content and moderation together
A community needs regular prompts, not just software. Prepare welcome messages, discussion questions, event updates and useful resources. Set simple rules for behaviour, reporting and escalation before inviting members.
UNA is a strong option for organisations that want to build their own branded community rather than rent space on a public platform. It offers an impressive range of social, content, event and integration features, and its open-source foundation gives capable teams considerable control.
It is less suitable for someone who wants a completely finished community website with no technical decisions. For that audience, managed hosting, a carefully planned build and ongoing support may be more important than the number of available modules.
Overall, this is a flexible platform with a free starting point and significant room to grow. Its value is highest when you have a clear community purpose and are prepared to manage the experience properly.
UNA is one of 79 apps available free with Zest City Web Hosting , included on every shared hosting programme and platform we offer, with genuine 1-click installation (no server admin, no manual setup, live in minutes). No extra licence fees, no separate app-store account.
With Zest City Web Hosting, you can use the UNA one-click installer through the Zest City Web Hosting hosting platform. The installer removes much of the manual server work, although you will still need to configure the site, choose a theme, create policies and prepare your community content.
Zest City Web Hosting can also provide a practical base for businesses that want to connect their community with an existing website. Hosting, design and ongoing digital support should be considered together rather than treated as separate technical tasks.
The core software is free and open source, so there is no software licence fee for a self-hosted installation. You may still pay for hosting, premium modules, professional setup, support, maintenance or custom development.
Yes. The platform supports features that can be used for paid memberships, marketplaces, payments, credits or premium content, depending on the applications and integrations selected. Plan the payment process, access rules, refunds and support responsibilities before launch.
Yes, particularly when the network needs its own branding, groups, events, profiles and content structure. It can suit professional associations, learning communities, interest groups, member organisations and specialist networks.
The web experience is designed to be mobile-friendly. Native mobile applications and publishing support may depend on the service plan, implementation route and configuration selected, so confirm the current options before budgeting for an app.
Not sure UNA is the right fit : or want to see the other 78 apps you get free? Talk to Zest City about your web hosting and we'll help you pick the right app, the right hosting plan, and show you what else we can do for your site, from design to ongoing support.



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