Social media marketing has evolved from an optional add-on to a cornerstone of business strategy. But how can businesses move beyond surface-level metrics like likes and shares to truly measure the return on investment (ROI)? Understanding and calculating social media ROI can empower businesses to optimise campaigns, allocate resources effectively, and achieve sustainable growth. What is ROI in Social Media Marketing? At its core, ROI in social media marketing measures the financial return generated by social media efforts relative to the costs involved. This includes: Time spent managing campaigns Tools and platforms for scheduling and analytics Advertising budgets Content creation...