We’re an established agency with 28 team members, and every key role is covered by at least one other person — which means that if someone is unexpectedly off sick, on leave, or tied up, there’s always someone else available to pick things up. Your project won’t stall, and you won’t be left waiting or wondering what’s happening. That kind of built-in cover is essential for delivering a reliable service, especially when deadlines are tight or ongoing support is required. We’ve also been doing this for over 25 years, and in that time we’ve supported a number of clients through transitions just like this — including taking over websites, hosting, and maintenance when a previous developer or agency has sadly passed away. So we not only have the technical skills, but the understanding and sensitivity to handle the situation professionally and with care.