Corporate sales are one of the most challenging, but rewarding things in the sales domain that ensure trust and long-term relations between the entities. Quality products, valuable services, valued customers, and knowledge market trends are a few things that are considered pre-requisite for sales.
However, when it comes to corporate sales, it needs a different strategy and approach about which we will discuss in this blog.
So, let’s begin!
If you are a sales professional or marketer that wants to increase the company revenue but finds it challenging to close the deal, then you need not worry anymore. We are here with Six ways you can truly rock corporate sales.
Before you begin making sales, you must know exactly what you are selling. Learn about your product or service as much as you can. Your customer may ask you some technical questions related to your offerings, and you are expected to have all the answers. Here you have a good chance to convince your customer that will increase your chances of closing the deal.
After you have a good idea about your products and services, it’s time to build a database. Having a database is a must when it comes to making corporate sales as it allows the customer information to stay centralized.
A database will help you store information about sales prospects. You can categorize various prospects into hot, cold, and medium considering their profile and buying patterns. It organizes information that can be easily accessed and managed. Moreover, you have complete information about the sales-related activities and customer profiles.
Now that you have got a complete record of information about contacts and customer profiles, begin interacting with them. Try different marketing avenues like digital marketing, social media, websites, cold calling, and finally arranging appointments. Also, consider social selling as 31% of the B2B marketers believe that it has helped nurture better relationships with customers.
The purpose is to probe and know about your targeted customer more. Supposedly, you sell office supplies, and you visit an organization and try learning about the organization. Ask them how many employees they have, how many branches they have, number of reception, number of conference rooms, and so forth. It will give you an idea of how much office supplies they need.
Moreover, it will help you convince your customer why and where they need your office supplies for the smooth day-to-day running of the office and to maintain productivity and efficiency.
Consider getting an elevator pitch ready. By elevator pitch, we mean that the overview of your product should be as long as an elevator ride while leaving a good impression. It helps you to get your important message and points across quickly.
All you need to do is just adjust according to the requirements of your customer. Supposedly, your customer wants power-saving instruments in the office, then show them the equipment right away. However, if the customer is concerned about the pricing, then show them the best options available in their budget. So, know the requirements and try to make your offerings fit in.
As you are on the way to close the deal, you must remember that the first call or first interaction with the customers won’t help in closing the sale. Around 60% of buyers want to connect after their research.
Also, 42% of the people are encouraged on being followed up at an agreed-upon time. Thus, we would recommend you to have a follow-up strategy.
You can follow up with your customers in different ways that include phone calls, messaging, and emails. Make sure that you get a response from the customer at the earliest because the slightest delay in the follow-up will direct the customer somewhere else, and you may have to bear the loss. Also, look for subtle hints; supposedly, the customer dodges the answer, he is more likely to move away.
Moreover, we would recommend you to follow up with existing as well as prospective customers with the intent to nudge your target and build trust.
Closing the deal depends on the trust that you try to build throughout the process. If you are successful at convincing the customer, you are successful at building trust. Following the above steps, you can finally close the deal on a positive note.
You must observe the pattern that the customer follows before making the final purchase. For example, some customers like to be addressed directly, some hate excessive calling, some like to explore the market, while some like to browse the website and other digital avenues before making a final decision.
Try to figure out what triggers the customer and what is his thought process. It will help you predict his next move, and you can focus on that specific area rightly and approach the customer accordingly. It will ultimately help you close the sale.
In the corporate sale, the cost of retaining an existing customer is half of acquiring a new one. And, the best way to retain your existing customer is to provide him with the right service in time of need. Even if you have closed the sale, never underestimate the significance of after-sale service.
Closing the sale and not addressing their issues or providing any support would ruin your reputation in the market. Make sure that you solve the customer issues and provide them with a legitimate and valuable solution. Otherwise, you may end up creating trouble for yourself as it will result in negative publicity that will somehow shake people and businesses trust.
Corporates are smart, and marketers need to have more than just an exciting pitch. Most importantly, you should know your customers, show empathy for them, and have confidence in your offerings. We would recommend you consider the steps mentioned above and crack the deal.
Meanwhile, if you are facing issues landing a successful sales deal, consider checking Zestcity. Here you will get a dedicated community of web designers and marketing experts that can help you with engaging websites that can prove to be a lead generator for businesses in the UK and USA.
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